At Botanic Seoul, we are committed to delivering your order as quickly and safely as possible.
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with your tracking information.
Estimated delivery times:
Please note that delivery times may vary depending on your location and external factors such as customs delays.
We offer free worldwide shipping on all orders.
Once your order has been shipped, you will receive a tracking number via email.
You can track your order at any time using our tracking page.
While we strive to meet all delivery estimates, delays may occasionally occur due to high demand, shipping carrier issues, or customs processing.
We appreciate your patience and understanding.
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If your tracking information shows that your package was delivered but you have not received it, please contact your local carrier first.
support@botanic-seoul.com If you still need assistance, contact us at:
For any questions regarding your order, feel free to contact us:
📧 support@botanic-seoul.com
